3/10/2024 0 Comments Login edward jones virgin pulseHow have employees been working through this pandemic? We have employee assistance programs and we've also further developed our telemedicine capabilities. All of our professionals have access to our medical plan, and the benefits that come with that. Anthem can identify where there is testing available, which is covered through the plan provider. But Anthem is our medical plan benefits provider and they have a resource that they've provided to those who participate in the plan. On our client website we've been doing more education and providing resources, not just on their financial health, but those other areas of emotional and physical health.Įdward Jones has not provided testing. We've also expanded those resources to our clients. We want to ensure that we have resources available to protect the well being of our associates. When it comes to the workforce, three years ago we had really started to expand on our wellness programs and our wellness partners and that's really been beneficial for us, especially in the areas of cognitive and behavioral health. How do we leverage technology and the personal relationships that we rebuild and maintain with our clients? What we started to move forward with, on a temporary basis, was figuring out how we could continue to work, but work differently. What steps did Edward Jones take to boost resources when the coronavirus first appeared in the U.S.? In a one-on-one interview, Johson shared some of Edward Jones’ strategies for handling the pandemic from an employer-service provider perspective. “Now the mindset has shifted in terms of how we need to be able to lead and support a virtual workforce.” “Our mindset in the beginning was one of a temporary event that we needed to plan for and ensure that we had the support available, and that we would return to some normal state,” says Kristin Johnson, the chief human resources officer at Edward Jones.
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